Privacy Policy
Last updated: January 2024
Information We Collect
When you use our website and services, we may collect the following types of information:
Personal Information
- Name and contact information (email address, phone number, postal address)
- Payment information (processed securely through third-party payment processors)
- Account credentials and preferences
- Course enrollment and progress information
Technical Information
- Browser type and version
- Operating system
- IP address and location data
- Website usage patterns and preferences
- Device information
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our educational services
- Processing course enrollments and payments
- Communicating with you about your account and courses
- Improving our website and services
- Sending important updates and notifications
- Providing customer support
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist us in operating our website and services
- When required by law or to protect our rights and safety
- In connection with a business transfer or acquisition
Data Storage and Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and we use encryption for sensitive information transmission.
Cookies and Local Storage
Our website uses cookies and browser local storage to enhance your experience. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Maintain your session and shopping cart during checkout
You can control cookie settings through your browser preferences.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain uses of your information
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress and completion records are maintained to provide ongoing access to your achievements.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
LearnCraft Academy
123 Learning Street
London SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958